Mayer Advantage offers an unlimited support plan for our clients. The program is designed to offer rapid and effective help with any support issues as well as questions during normal business hours. This plan features the ability to log your requests through our customer portal (https://mayererp-portal.acumatica.com/), email (email@example.com) and phone. In addition, if you would prefer to work directly with a technician, you may schedule time by selecting an available time slot below.
We pride ourselves on responding to support cases in a timely fashion. We prioritize cases based on their severity level and offer a service level of the following:
If support is required outside of normal business hours, this can be arranged for an additional fee, please contact your account representative for additional details.
Normal Business Hours: Monday through Friday (9:00AM – 5:00PM Eastern)